Everlaw AI Assistant Beta FAQ


Built on Trust

Everlaw AI Assistant brings the power of generative AI (genAI) into the world’s most advanced ediscovery software to speed up legal document review and evidence-based writing. Currently, we are offering Everlaw AI Assistant as a closed beta service. Built with our Generative AI Principles in mind, Everlaw AI  Assistant is built thoughtfully and deliberately to handle your data responsibly.

Last updated: November 3, 2023

What is a “beta” program?

A beta program is a way for Everlaw and our customers to test, evaluate, and improve new features that are not yet generally available on the Everlaw platform. After thorough vetting by our internal teams, we have chosen to partner with OpenAI in the EverlawAI  Assistant beta program. 

How does Everlaw AI  Assistant beta work?

Everlaw AI Assistant combines LLMs developed by OpenAI with the data inside Everlaw’s purpose-built platform. Everlaw AI Assistant provides a native AI experience that is relevant to your teams and your litigation and investigation use cases, all in a way that respects the privacy of your data. To learn more about Everlaw AI Assistant, visit our AI and Analytics page.

What was the approach to building Everlaw AI Assistant?

All of the work we do is guided by our Generative AI Principles, which focus on Control, Confidence, Transparency, Privacy, and Security, and Thoughtfulness. These key principles guide us to deliver responsible generative AI to our customers.

What about the privacy and confidentiality of my data?

To the extent the Case Materials you submit to Everlaw AI Assistant are subject to any applicable privacy law, the terms of the Data Processing Addendum (available at https://www.everlaw.com/legal/customer-data-processing-addendum/) or if applicable, the data processing addendum that is applicable to your account, apply and is supplemented by the Evaluation Agreement for the purpose of the beta program. In addition, your data is subject to the same confidentiality requirements as stated in your agreement with Everlaw. 

Do the Everlaw Terms of Service governing my use of Everlaw today also apply to my use of the beta version of Everlaw AI Assistant?

Yes, Everlaw AI Assistant is covered by the Everlaw Terms of Service that governs your use of the Everlaw service today. Additionally, we introduced Everlaw AI Assistant beta Evaluation Agreement that is incorporated by reference into the Terms of Service, which govern your use of Everlaw AI Assistant beta.

How do I start using Everlaw AI Assistant?

When you submit your application and are approved to join the Everlaw AI Assistant beta program, Everlaw will reach out to you with onboarding instructions and confirm which matter(s) you would like to enroll in the beta program. Once matter selection is complete, the Everlaw Beta team will activate the beta functionality on the selected Everlaw databases. Within the enrolled databases, Project Admins have the ability to toggle AI features on/off at the project level. 

How should I use Everlaw AI  Assistant?

Large language models (LLMs) are systems trained on huge corpuses of text. Based on this training, these models are adept at predicting the next word given a sequence of preceding words. This is the core capability of LLMs.

While some compelling functionality can be built off of this core capability, it is important to remember that LLMs are probabilistic language machines with no notion of things like truthfulness, accuracy, or intent. LLMs are trained to produce fluid text, not accurate responses. When using any feature backed by a LLM, it is important to remember that these systems can and do produce inaccurate, false, and/or misleading statements, even when there are additional guardrails put in place. 

When using Everlaw AI Assistant features, we encourage you to exercise your own judgment and expertise to validate responses. Human validation is particularly important when you are using the system to create factual claims about people or events, or work product you intend to share with others. For more information, check out our Knowledge Base.

Does my data leave Everlaw when I use Everlaw AI Assistant?

Yes, when you use Everlaw AI Assistant, each data request is sent to OpenAI individually, over an SSL encrypted service, to process and send back to Everlaw. As of the date above, OpenAI only has servers in the United States.

Does OpenAI use Everlaw customer data to train OpenAI’s services?

No. The data you submit and the responses you receive via Everlaw AI Assistant are not used to fine-tune or improve OpenAI’s models or service.

Does OpenAI store Everlaw customer data?

No, OpenAI does not store the data you submit or the responses you receive.

Is my data from using Everlaw AI Assistant beta used to serve other customers?

The data you submit and the responses you receive are not used to train models across customers or shared between customers. However, as is typical during any beta program, Everlaw uses the data you submit and the responses you receive to provide, evaluate, and improve Everlaw AI Assistant.

Does Everlaw AI Assistant beta impact my compliance with GDPR and CCPA?

Everlaw supports our customers’ compliance with the GDPR and the CCPA. We will process and transmit data for Everlaw AI Assistant in accordance with our Data Processing Addendum, as supplemented by the Evaluation Agreement for the purpose of the beta program.

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