Case Analytics: Evaluating Your Review Progress

 

You can use the Case Analytics tab to track your project's progress, both on an overall and per-reviewer level. 

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Review Progress

The Review Progress page charts the documents viewed and documents rated over the lifetime of the project (for projects that were in Everlaw before analytics was released, the review progress chart begins on that date - 7/13/2012). You may hover your mouse over the graph to see any week since the project was created - the tooltip will show you how many new documents were viewed that week, and how many documents were rated. These two parameters are both cumulative. In other words, over time, the amount of documents that have been rated and viewed should rise, as review activity progresses on your project. (Note that there may not be a one-to-one correspondence between documents that have been viewed and those that have been rated. For example, some documents may have been viewed but not given a rating. Additionally, it is possible to rate documents without viewing them, through batch actions.)

This graph is similar to the Overview Tab, except you are able to see the entire history of the project. You may add or remove parameters, or series, to the graph by clicking the appropriate checkbox in the legend. The checkbox next to the legend title selects or deselects all the series. If only some of the data is selected, the checkbox will appear gray, but is still clickable and will add all the data to the graph.

You may hover over one of the series in the legend to emphasize that parameter in the graph by bringing it into the foreground.

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To see the data a little more clearly, click on the Y-axis of the graph. The graph will resize to display the documents as a percent instead of absolute number; this provides a better view of the data. For example, if you have reviewed 4.1% of the documents on your project and viewed 8.4% of the documents, the Y-axis will resize and display units from 0-10%. This will make the current percentage and historical progression of viewed and rated documents easier to visualize. Click on the Y-axis again to return the axis labels to an absolute number. The image below shows a graph that has been resized by clicking on the Y-axis.

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Review Time

Review time shows the total review time for each reviewer as a percentage of the overall review time. You can hover over any area in the pie chart to see the total time spent in the system by a reviewer, as well as what percentage of the total time the user's time represents.

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Reviewer Pace

The Reviewer Pace scatter plot graphs the number of documents viewed over the lifetime of the project. You can select users' data to appear in the graph by selecting them in the User key. If there are overlapping lines, hovering over one of the users in the key will emphasize that user's data by bringing the user's line into the foreground.

Under the graph is a bar that allows you to set which time period you would like to view. You can also toggle between weeks and months to narrow down or expand the time frame you wish to see.

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Custom

If built-in reports do not provide all of the information you want, you can make your own custom reports by going to the Custom page. You can select any metrics you want to compare, as well as any users in the project. Select the metrics from the dropdown menus under the "Custom Visualization" title, and the users you wish to analyze from the the Users key. You may hover over one of the users in the legend to emphasize that user's data by bringing the user's line into the foreground. For a detailed description of the various statistics available, please see the Data Collection and Metrics Details section at the end of this page.

Under the graph is a bar that allows you to set which time period you would like to view. The default view is the last 4 weeks, but it is easily adjusted by dragging the markers along the bar. You may also toggle between weeks and months to narrow down or expand any time frame you wish to see.

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The raw statistics that we collect (and that are available in the Custom Visualization widget) are the following. "New" means previously not viewed by the user. Some of these statistics are the same as those detailed in the Usage Table:

  • Review Time: The length of time the user has spent in review. This timer is active whenever the user has a review window open and is viewing page images or native pages. A maximum of five minutes will be logged on a page if there is no intervening activity, to prevent issues with users idling or leaving review windows open. Time spent on the home page, searching, or viewing search results is not logged.
  • Docs Viewed: A count of the total number of times the user opened up a document in the review window (even if the user had already previously viewed that document).
  • Pages Viewed: A count of the total number of pages the user viewed in the review window (even if they had already viewed that page).
  • New Docs: A count of the total number of new documents the user opened
  • New Pages: A count of the total number of new non-native pages the user viewed.
  • New Natives: A count of the total number of new native files the user opened
  • Docs With Natives: A count of the total number of new documents the user opened that had natives
  • Pages Opened: A count of the total number of non-native pages in the new documents the user opened (e.g. if the user opened document A, which has 3 pages, and document B, which has 2, this count would be 5 - which pages the user views doesn't matter here)
  • Native Pages Viewed: A count of the total number of native pages the user viewed.
  • New Native Pages:  A count of the total number of new native pages the user viewed.
  • Rated Hot/Warm/Cold/Unrated: A count of the number of documents the user manually rated.
  • Batch Rated Hot/Warm/Cold/Unrated: A count of the number of documents the user rated using the Batch Rate tool.

 

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