Storybuilder FAQ

General: favicon.ico

What is the difference between a Deposition and a Draft? 

Both Depositions and Drafts allow you to produce written work product and reference documents within the text body. Both save your work product in real-time, so that you and your team can collaborate. 

The difference is that Depositions includes specific functionality for preparing for, conducting, and reviewing deposition work. You can add deposition details, time your deposition, chat your colleagues, mark documents as exhibits, and upload a transcript where marked exhibits can be automatically linked in the text. 

If you know that you’re preparing for a Deposition, we recommend creating a Deposition upfront. If you have an existing Draft that includes preparatory work, you can import that work upon Deposition creation. You can learn more in this article

I used to have access to a Deposition/Draft/Story, but when I refreshed the page, I get an error and can’t access it anymore. What might be happening? 

Your permissions on that object, or on Storybuilder objects overall, may have been revoked. If your permissions are revoked, you will not be able to access the objects from the homepage or anywhere else. You can reach out to a Project Administrator, or anyone with Share/Delete permissions on that Story to grant you access again. 

I can confirm that I still have access to a Deposition/Draft/Story because I see the card on the homepage, but when I enter the card, it says I cannot access it. What might be happening? 

If you still see the card on the homepage, but cannot view the object itself once you click the card, then it’s possible you do not have access to all of the documents within the object. You can learn more about document access management in this help article

I’m an Organization Administrator, but I can’t seem to edit certain Storybuilder objects or conduct certain actions. What is happening? 

If you are an Organization Administrator who is not on the project itself, then you will have limited functionality in administering and editing Storybuilder objects (for example, you cannot self-assign tasks). Simply navigate to Project Settings and add yourself to the project. You should add yourself to a group with Storybuilder Admin permissions. 


Depositions favicon.ico

Why are all Deposition tasks not showing up on the Story dashboard?

Unless you are a project administrator, you will only see tasks assigned to you or created by you across the Depositions you have access to. 

I have Edit permissions on a Deposition/Draft, but I can’t add documents to it (from the review window or results table). What is going on? 

In order to add documents to a Deposition or Draft, you must have Edit permissions on the associated Story. You can reach out to a Project Administrator, or anyone with Share/Delete permissions on that Story to grant you Edit permissions. 

I assigned someone a task, and then went to go reassign it and when I clicked on their user badge, it disappeared. What is going on? 

It’s possible that between the time your page was loaded, and the time you went to reassign, that user is no longer on the project, or no longer has permissions to that deposition object. The task becomes updated when you click the user’s badge to reflect the latest set of permissions.


Transcript Viewer favicon.ico

What is the maximum file size of a transcript that I can upload to my Deposition?

The maximum file size is 10GB. You can learn more about supported file types and file sizes in this help article

Can Depositions support transcript testimony promotion? 

Not yet, but you can annotate and highlight transcript text. You can learn more by visiting this help article

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