Approved Locations


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Allowed IP addresses and countries 

In addition to setting group permissions to limit access to tools within projects, project admins can also restrict access to the entire project based on the country or IP address a user signs in from. This is also known as location whitelisting. For example, if you only wanted your team to be able to access the project from your office, you could choose to allow only your office’s IP address.

To restrict access to a project based on users’ locations, navigate to the Project Settings page via the Project Navigation dropdown.


Then, click the Permissions tab on the left sidebar and choose Approved Locations.


When your project is first created, no IP addresses or countries will be restricted. If nothing has been designated, everyone on the project can access the project.


To add an IP address or country to the project’s approved lists, click Edit.


To add an IP address, click Add IP Addresses. From here, you can enter a list of IP addresses, or upload a file of IP addresses to allow. You can also add IP address subnets (e.g.,


Once you’ve entered the IP address(es) to allow, click Add.

If there are IP addresses in your Allowed IP Addresses list, but you have not added any countries, users must log in to the project from one of the Allowed IP Addresses.


To add a country to the Allowed Countries list, click Add Countries. From here, you can select specific countries, or select all available countries to add to the Allowed Countries list. Once you’ve added the country (or countries) you intend to allow, click Add.


If there are countries in your Allowed Countries list, but you have not added any IP addresses, users must log in to the project from one of the allowed countries.


If both IP addresses and countries have been added, users can access the project by either logging in from one of the allowed IP addresses, or by logging in from within one of the allowed countries.


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Admin Access

Turning on Admin Access will grant project admins access to the project, regardless of whether their present IP address or country has been allowed or not.


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Organization administrators

Organization administrators are subject to the same location restrictions as other users. However, if Admin Access (discussed above) has been toggled on for the project, and the organization admin can otherwise access the database (e.g., Organization Admin Access is set to Yes), then they will have access to the project, regardless of their location or their explicit project permissions.

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