This guide is written to provide advice on how to write questions for Deep Dive that result in useful, relevant responses.
Effective question types
Deep Dive is intended to help you precisely identify key information or explore insights relevant to concepts, issues, or events in your matter. The types of questions the tool is best suited to answer are:
- Open-ended investigative-style questions
- Questions pinpointing specific quotes
- Questions related to a specific theme or topic
Ineffective question types
As the tool is designed to surface only the information most relevant to your question, its results are not intended to be comprehensive. In other words, Deep Dive is not intended to replace traditional search or filters. Avoid questions that:
- Ask for a comprehensive list of documents that meet a certain criteria
- Require a judgement, such as whether text is "true" or whether a certain document is the "best" example. Deep Dive is good at identifying relevant quotes from your documents, but it is not able to assess external qualities of the content.
- Involve complex logic or numerical analysis
Specify the date range of interest
Tip
To ask a question pertaining to a specific date range, create a search on the Search page to identify your subset of documents. Then select Ask a question from the results table.
- Rely on context outside the documents and case description
Best practices for asking questions
Here are some best practices and tips to help you get the most out of Deep Dive:
- Explicitly calibrate Deep Dive’s effort: If you want a faster response, prompt Deep Dive to answer quickly, or to use a single Deep Dive question. If you want a more in-depth answer, ask Deep Dive to perform additional research.
- Encourage research: During extended conversations, Deep Dive may answer a follow-up question based on previously retrieved facts. To make sure that it answers your question by doing additional research on your documents, remind the agent to “research” or “use Deep Dive."
- Choose your output: If you are happy with the research efforts and information that Deep Dive has uncovered, and want the information in a specific format, you can ask Deep Dive to do so (e.g. summarize, make a shorter rewrite, generate a timeline from the details of the conversation)
- Ask one question at a time: This will help Deep Dive be more focused and provide a more nuanced response to your single question at hand
- Start with question words like who, what, where, when, why, or how: It may be helpful to use a classic question word to get started
- Be specific: Use proper nouns and precise terms to help the tool identify the document text that supports generating the most useful answer
- Iterate on name variations: If an entity may be referred to using multiple names and it’s not obvious that the names refer to the same entity (e.g. “Mark Smith” is the same as “Dr. Smith”), it may be helpful to ask multiple questions using alternative entity names
- Break down complex logic: Don't start a conversation with a question that links several clauses and conditions together. Start with just one question, then followup in the conversation with your additional questions on the topic.
- Narrow your document set before asking: Open the results table for a document set you know will be relevant and select Ask a question. This ensures that the tool is using a set of documents that you know to be relevant before generating a response.
Examples of effective and ineffective questions
Effective questions leverage Deep Dive's ability to analyze text across documents to answer specific questions. Ineffective questions require either precise numerical answers that are better returned by a search query, or are too broad and complex to generate a useful answer.
| Effective ✅ | Ineffective ❌ |
|
|