Media Review

Table of Contents

Everlaw supports an in-browser media viewer and synced transcription for English and Spanish audio and video files. Transcription can give you a sense of general content and is optimized for conversational speech, such as a phone call, meeting, or presentation. It is not intended to support files with music, background noise, or muffled speech. 

Processing media files

You can upload media files as you would any other native upload. Media files are transcribed during processing. The processing speed of transcription is variable, but generally the time to transcribe a file is about half the length of the audio file.  The sampling rate and audio quality will not significantly impact the processing rate of transcription, but it may affect the overall quality of the output of the transcription itself.

Everlaw supports transcription of English and Spanish audio. Learn more in this article.

The transcript for media files will be available when processing is complete. For processed data uploads, transcription occurs asynchronously in the background. You can open the media viewer to check if transcription has completed.

It is possible that your media file is encrypted and cannot be transcribed. For example, Everlaw does not support the transcription of DRM-protected media (Digital Rights Management), which uses encryption as its enforcement mechanism. If this applies to your file, you will see a processing flag indicating that it is DRM-protected.

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Reviewing media files

To access the media viewer, click on the Media button in the top right corner of the review window, or use the keyboard shortcut combination of 'v' then 'n'. 

When you open the media viewer, you should see a set of playback controls: play/pause, playback time slider, volume controls, and an expander. 


If the file has extractable voice audio, it will be transcribed upon upload and you can follow along with a synchronized version of the transcript. As you play the media file, the transcript will scroll automatically to match the audio.


You can jump to any part of the audio file by clicking on a segment of the transcription in the right-hand panel. If you’d like to decouple the audio from the transcript segment you’re viewing, manually scroll through the transcript as the audio plays. You can sync the transcript to the audio’s current place by pressing the blue Sync button in the upper right of the transcript.


Hit highlights will also be applied to your transcript for easy review.

To create a time stamped note, click on “New Note” to the right of the associated transcript segment. In the Annotations tab of the full screen pane, edit your note to include a timestamp reference and click Save. Everlaw will automatically hyperlink the timestamp text, so that clicking it will jump you to that timestamp in the media file. 


You can also access time stamped notes by clicking “Read more” on the Notes field in a results table.


If there are any errors downloading or playing the native file, an error message will be displayed instead of the media player. You can always download the native and open it on your computer.

Media files can also be redacted for production. You can learn more about redacting media files in this article. 

Note that if the file you are reviewing was uploaded as part of a native dataset and was flagged as malicious, Everlaw will present you with a warning notifying you of the potential risk of downloading or opening this file.


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Producing media files

You can optionally include transcription if you’re producing media files. In the Redactions, Natives, and Text stage, you can choose to include text files for media files. 


If you choose to include transcription, a text file will be included in a subfolder of the production’s ZIP folder. Text files will not be produced for privileged media files that are withheld from production, regardless of whether or not the inclusion box is checked.

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