Requirements
You must have Admin permissions on Productions to configure production notifications.
Access production notification settings
To configure production notifications:
- Go to Data Transfer > Productions.
- Then, go to Advanced settings > Production notifications.
Enable/disable default recipient settings
By default, a user creating a production will receive a notification upon its completion and a user sharing a production will receive a notification upon its download. You can toggle these notifications on or off under Default recipients.
Add additional recipients
Under Additional recipients, you can add additional users, groups, or organizations to receive production completion or download notifications.
To add a new recipient:
- Go to the table for the type of recipient you want to add: Users, Groups, or Organizations.
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At the bottom of the table in the Add recipient field, select the recipient name from the dropdown.
- Select the notifications they should be receiving from the table's Completion and Download columns.
- Select Add.
Users added to the list will receive their selected notification(s) in their Message Center each time a production has completed or a shared production has been downloaded. The body of the completion notification includes the Bates range, billable size, document count, status, and an attached production card.
The body of the download notification includes the download date, recipient name and email/link name, files downloaded, sharer, production expiration date, and an attached production card.
If you would like to receive email notifications as well, you can navigate to the “Settings” option in the bottom left of the Message Center, and check the box next to “Production activity”.
Remove or edit notification recipients
To remove a notification recipient:
- Go to the table for the recipient type: Users, Groups, or Organizations.
- Find the recipient you want to remove or edit.
- To change the type of notifications they receive using the checkboxes in the table's Completion or Download columns.
Or to remove the recipient, select the removebutton in their table row.