Organization Admin: Parent Organization Reporting

Teams may choose to manage matters across multiple Everlaw organizations when they have sub-teams with different admins or distinct agencies, or when a single organization does not provide a sufficient information access barrier.

As a result, Everlaw offers parent organization reporting — centralized, aggregate reporting for admins managing these organizations.

Parent organization reporting is accomplished by designating an individual organization as a parent organization and one or more existing organizations as sub-organizations nested under that individual parent. A centralized parent organization landing page then provides access to all designated sub-organizations and a consolidated report of their data usage.

Parent organization reporting is configured in two steps:

1. First, turn on the parent organization reporting tool in the designated parent organization.
2. Then select which of your organizations you would like to designate as sub-organizations. Reporting on these sub-organizations will be aggregated in the Sub-organizations tab.

If you're considering creating multiple organizations, we recommend reading this article's section titled considerations around managing multiple Everlaw organizations.

Enable parent organization reporting

Required permissions: Organization Administrator for the organization being designated as the parent organization.

To enable parent organization reporting, and before designating sub-organizations, you must first switch the feature on for one of your existing organizations. Doing this, makes the organization a parent organization. 

An ideal organization to configure parent org reporting in is one that is your central or "default" organization — one that does not have matters belonging to a distinct sub-team. All Organization Admins of the parent organization can see the reports containing information on linked sub-organizations. 

If you do not have an existing organization set up for this purpose, you may request to set up a new organization by contacting your Customer Success representative or support@everlaw.com

To make an organization the parent organization:

1. Select the Organization home button to go to the Organization Admin page. You should be on the Projects & Users tab.
2. Select the Security Settings tab.
3. Toggle on the Parent Organization toggle. 

Once parent organization reporting has been configured from the desired organization, this organization is the parent organization and a Sub-organization tab is added to the Organization Admin page. 

The Sub-organizations tab is the only tab that contains information pertaining to all sub-organizations. All other tabs in the left menu only contain information on the databases and projects within  the parent organization and do not contain information from the sub-organizations (e.g. the Users table in the Projects & Users tab of the parent organization displays only members of the parent organization and does not include members of the sub-organizations).

After configuring parent organization reporting, a dialog informs all organization admins accessing the “Sub-organizations” tab for the first time about the new tab.

Permissions of the parent organization

The permissions of Organization Admins of the parent organization are configured and displayed in the Users table in the Projects & Users tab of the parent organization. Any Organization Admin can access the Sub-organizations tab, add sub-organizations that they are also organization admins for, and view all linked sub-organizations in the tables. 

Permissions on the parent organization are separate from the permissions on sub-organizations. Please see the section below for information about the Organization admin page of sub-organizations.

• Organization admins of the parent organization are not granted new permissions to a sub-organization when it is linked to the parent organization. 
• Organization Admins of the parent organization may administer databases and projects in the parent organization the same way they can in any other organization. Parent organization reporting does not change any permissions of the parent Organization Admins on the other tabs on the Organization Admin page.

Summary of Org Admin permissions

Org Admin permissions	Access Parent Organization Reporting (Sub-orgs tab)	Administer Parent Organization	Administer Sub-Organization
Parent org Sub-org	✅ Yes	✅ Yes	✅ Yes
Parent org only	✅ Yes	✅ Yes	❌ No
Sub-org only	❌ No	❌ No	✅ yes

Designate organizations as sub-organizations

Before you start: This action requires an organization with parent organization reporting enabled and one or more additional organizations (to be designated as sub-organizations). If you need to create additional organizations, to use as either a parent organization or as sub-organizations, please contact your Customer Success Representative or support@everlaw.com.

Required permissions: You must be an Organization Administrator on both the parent organization and any organizations you are designating as a sub-organization.

You can designate existing organizations as sub-organizations via the Sub-organizations tab of a parent organization. To do this:

1. Navigate to the Sub-organizations tab of the Organization Admin page.
2. Select +Add sub-organization to select existing organizations that you currently administer to become sub-organizations. You can only add sub-organizations that have not already been added to your parent organization or any other parent organization. Remember that all other admins of the parent organization will be able to see information for the sub-organizations you add, even if they do not have permissions on the sub-organizations.  
3. Select the organization(s) to make into sub-organizations. Their names appear in the selected organizations table.
4. Select Continue.
5. Confirm that the information on the next page of the dialog is correct and select Confirm. If it's not correct, select cancel.

Sub-organizations table

Once added, all sub-organizations are displayed in the table alongside information on the number of databases, projects, and users within each sub-organization. The counts in the table include:

• databases that do not yet have billable data
• databases with OA Access disabled

They do not include databases or projects that have been deleted. Click on the Organization Admin diamond icon in the table to navigate to the Organization Admin page of the sub-organization (if you are an Organization Admin of the sub-organization).

If you do not have access to a sub-organization, the Organization Admin icon is disabled.

Data usage table

In the Data usage table within the Sub-organizations tab, you can view usage data for all sub-organizations with billable data. From this table, you can export organization sizes, database sizes, or project sizes by clicking on the export button above the table.

The default view of this report is aggregated by sub-organization. If the parent organization itself has billable data, it is displayed as a row in this table and is included in the totals across the top of the page. 

Change the view to by Database / Project to display all databases and projects of the sub-organizations and the parent organization. 

Organization admin page of sub-organizations

When added to a parent organization, a sub-organization does not change and functions exactly the same as any other organization. The sub-organization does not inherit any properties from the parent organization.

The only difference between a sub-organization and any other (non-parent) organization is that you cannot enable parent organization reporting in a sub-organization.

Organization Admins of the sub-organization can also view the history of which user added the organization to a parent organization in the User Access History tab.

 

Considerations around managing multiple Everlaw organizations 

Teams may choose to manage matters across multiple Everlaw organizations when a single organization does not provide a sufficient information access barrier. Subteams with distinct admins, distinct agencies that operate independently, or teams that have a subset of matters that are highly confidential may benefit from managing matters in separate Everlaw organizations and utilizing parent organization reporting to report across all matters. 

However, for teams that can use the OA Access feature to sufficiently control administrator access to matters in a single organization and create Database Fields to label and categorize matters, a single organization offers the most robust reporting across all matters. A single organization also gives organization admins a single page to configure settings, like single sign-on (SSO) and API.  Managing matters in a single organization may also be best suited for teams wishing to require SSO for all organization members because:

1. Multiple organizations cannot use the same SAML metadata for their SSO configuration.
2. Users cannot be members of multiple organizations that both require SSO and log in with SSO to each one.

Additionally, a given email domain cannot be associated with multiple organizations. Please refer to our support articles for more information on single sign-on and organization security.