Production FAQ

For more information on productions in Everlaw, please see the help articles in our Productions section.

You can walk through a production in-platform by clicking "Walk Me Through" in the bottom right of your screen and choosing "Run a Production" under Productions.

Q: What are productions?

A: A great primer to productions can be found here.

Q: Do you have a production workflow guide?

A: Yes. Please see Production Workflow Guide and Best Practices.

Q. How much does it cost to run a production?

A: Running standard productions out of Everlaw is completely free! If your production requires custom technical work, you might be charged for support at an hourly rate. We will always seek permission before performing any chargeable technical work.

Q. How do I find the original, pre-produced version of the documents?

A: Once the production is complete, a mapping file is created that links the produced documents to their pre-produced versions. This mapping file is uploaded to Everlaw, and the documents are linked through the versions field. The full version history of documents is viewable in the context panel.

Q. Can I change the stamped message on processed documents?

A: Yes - you can specify what text you want stamped on your documents in the production protocol wizard.

Q. How do I redact text and metadata from a document?

A: To redact images, use the redaction tool to draw a black box over the area of the image you would like to redact. All redacted documents are OCR'd to ensure the text under the redaction is not provided. 

To redact metadata, please read this article for more instruction.

Q. Can I redact spreadsheets?

A: You can redact as many cells as you’d like from the native view of a spreadsheet, down to the individual cell level. You can then produce native versions of spreadsheets, without needing to image them, while still redacting sensitive information. Please read this article for more information on redacting spreadsheets. 


Q. Where can I find my produced documents?
A: Produced documents can be found through the versions context view, from the production card on the productions page or homepage, or through search. If your case admin has turned production notifications on and included you on the production notification recipients list, you will also receive a message in your Message Center with a small production card attached. More information can be found here

Q. How are privileged documents handled?

A: See the "Privilege" step of the protocol wizard help article. 

Q. Can I create a privilege log?

A: Yes! In the productions wizard, you can withhold privileged documents and then create a privilege log in a subsequent step. For more information, check out this section of the production protocol help article.

Q. What documents are provided in a production?

  1. One image per page per document, if images are included
    • Images can be in PDF or TIFF/JPG format
  2. One text file per document, encoded in UTF-8 (Unicode)
  3. One native file per document if you included them in the production protocol
  4. All of the following load files:
    • .dat
    • .opt
    • .lfp

For more information, see our production help article.

Q. What do I do if the document looks like it was produced incorrectly?

A: Please let your Everlaw contact know as quickly as possible.

Q. How do I migrate codes from pre-produced documents to the produced versions of those same files?

You can specify which review product to migrate from pre-produced to produced documents when creating a production. To find out more, go to the Additional Options section of the production help article.

Q. Can I modify a production if I already produced the documents?

Yes! Please see this article to learn more about the various production modification tools offered on Everlaw. 



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