Everlaw's Pricing Approach
Having clear and consistent pricing is a big part of your user experience, so we strive to make our pricing simple, predictable, and transparent. Everlaw’s pricing is based on the amount of data hosted, with unlimited user licenses, unlimited processing and productions, and unlimited access to advanced features like StoryBuilder™ and our prediction engine. We also provide the flexibility to either pay as you go or lock in lower per-GB rates by subscribing to an agreed-upon volume of data on an annual basis.
This article contains some common questions and answers about Everlaw billing and pricing.
Please feel free to reach out to your Everlaw representative or sales@everlaw.com with any additional questions about Everlaw’s pricing options.
Frequently asked questions
- When does the monthly billing period start and end?
- At what point is the project size determined for billing purposes?
- How can I view and manage the size of my data?
- Will adding documents to a partial project from a complete project increase the size of the data I am billed on?
- How quickly does Everlaw delete documents?
- When can I track the progress of my deletion task?
- Are there charges aside from hosted data size?
- How are productions generated by Everlaw handled?
- What are my options for exporting or suspending data?
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When does the monthly billing period start and end?
For billing purposes, Everlaw considers the end of the month, and the start of the next month, to be midnight UTC on the first day of the next month. The time zone used is always UTC, not your local time.
At what point is the project size determined for billing purposes?
Bills will reflect the sum of your project's peak native data size and peak processed data size for the month.
How can I view and manage the size of my data?
To view Analytics, you must be a Project Admin or have Analytics permissions.
To view the size of your project’s data:
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Go to Project Management
> Project Analytics.
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Select Project Size.
From here, you can view data such as:- Peak billable size
- Current billable size
- Current total size
- Historical size
To learn more about project analytics, visit Evaluating Your Project Using Project Analytics.
One way to manage the size of your data is to delete documents that you no longer need hosted on Everlaw. This reduces your bill for subsequent months, but does not affect the peak size of the current month. To learn how to delete documents from your database, visit our Deleting Documents article.
Important
Deleting documents permanently and immediately removes them from the Everlaw database. Document deletion cannot be undone. All work product and analytics associated with those documents is deleted along with the documents themselves.
Uploaders can also delete documents straight from the results table.
How quickly does Everlaw delete documents?
Deletion speed on Everlaw is roughly 1 million documents a day.
Where can I track the progress of my deletion task?
You can track the progress of your deletion task in the corresponding batch action card under the Batches & Exports column on your homepage.
Will adding documents to a partial project from a complete project increase the size of the data I am billed on?
No. Everlaw billing is based only on the peak data size of the default, complete project — additional sub-projects (both partial and complete) in the same database are not a factor into billing. Each document is only billed once, so documents that have been added to a sub-project will not increase billable size.
In the case of ECA databases, documents that have been promoted to a Review project will incur the active billing rates. However, a document in a Review project will not be charged at both the ECA and Review rates. A document can be part of multiple Review projects but will only be billed once.
Are there charges aside from hosted data size?
The pricing for Everlaw’s software is based entirely on the amount of data hosted, with unlimited user licenses, unlimited processing and productions, and unlimited access to advanced features like StoryBuilder and our prediction engine.
Should you wish to take advantage of our limited-scope project management, however, those capabilities are offered for an additional hourly fee of $140/hour (with a 1 hour minimum). Additionally, working with non-standard data also incurs an additional hourly fee at the rate of $140/hour. Check out our article on non-standard data to learn more.
How are productions generated by Everlaw handled?
We upload produced documents to the project from which they were produced and all complete projects. This allows the user to quickly reference and compare produced documents with the original native files. There is no charge for the production process, and Everlaw does charge for the storage size of the produced files per standard pricing.
What are my options for exporting, suspending, or archiving data?
Everlaw offers a few options for storage of inactive data: Everlaw Archive, suspension, and exporting and (optionally) deleting your database. To compare these options, visit our Suspension, Archiving, and Exporting Options article.
You can also suspend, export, and delete projects.
For more information about project and database suspension, visit our Database Administration and Permissions article. Please review your contract or reach out to our Customer Experience team to understand the terms of suspension.
When taking this approach, keep in mind that:
- Suspending data has an impact on your bill the first full month that the data is suspended. Your bill will not be impacted by suspension for the month that you start the suspension.
- Suspending a partial project has no impact on your billing, as all the data remains accessible in the complete project.
If you want to export your data, you can:
- Run a self-managed backup by exporting all documents and review work to a zip file and loadfiles
- Request an Everlaw-managed backup, in which Everlaw performs the export for a one-time fee equivalent to the final full month of storage, plus the cost of the hard drive and shipping and handling.
For more information on your for more information on these deletion, suspension, and export options, visit our Suspension, Archiving, and Exporting Options article.
Will selecting Delete Database from the Database Settings page instantly impact my currently billable size or is there any time lag?
Database deletion does instantly affect the current billable size.